Turn Relationships Into
Recurring Revenue

Go beyond sales force automation (SFA) with Dynamics 365 for Sales
to better understand customer needs, engage more effectively, and win more deals.

Sell Smarter With
Embedded Intelligence

Know the next best step
Strengthen relationships with personalized and relevant interactions based on contextual, embedded intelligence that helps sellers exceed the expectations of modern buyers.

Optimize email engagement
Elevate your email communications with embedded intelligence that lets you know when and how customers interact with your emails, so you can be more proactive and responsive in your communications.

Foster relationships with authentic and personal engagement

Put buyers first with relationship selling
Build trust with insights centered on specific customer needs and easily manage relationships at scale with integration between LinkedIn and Dynamics 365 that unifies data and processes.

Engage buyers with social media
Find opportunities and nurture relationships with embedded intelligence that highlights relevant conversations to join and recommends content to share.

Boost productivity and
increase revenue

Provide intelligent guidance
Increase user adoption and minimize training with rich, context-sensitive help and an intelligent, event-driven sales process that guides sellers to optimal outcomes.

Simplify sales execution
Accelerate deals with an end-to-end, immersive experience for opportunity management. Use familiar tools like Excel and Outlook for day-to-day sales activities. See the status of cases, all without the hassle of switching apps.

Accelerate sales performance

Shorten ramp up time
Ease onboarding of new sellers. Align sales behavior with best practices and interactive help and documentation.

Increase sales effectiveness
Hit your numbers by setting goals, monitoring results, and providing timely feedback and coaching. Investigate deviations from plan and take corrective action using real-time analytic dashboards.

Innovate with a modern and
adaptable platform

Adapt quickly
Accelerate time to market and adapt the application to your needs with no-code visual editors and tools that make it easy to build and deploy web and mobile apps.

Extend and connect
Automate processes across Dynamics 365 applications and third-party systems for a unified experience.

Connected Field Service